As the expectations of quality healthcare change, progressive leaders are now looking beyond the traditionally myopic patient-care standards to provide a holistic approach to patient outcomes. This approach considers not only the patient’s state of well being, but also the care provider. Emotional intelligence (EQ) is the ability to use one’s own emotions to positively manage high-stress situations and overcome challenges. For medical professionals, this can translate into the ability to better communicate and empathize with their patients and coworkers, as well as harness their internal stress and approach problems with a clear, open mind.
Leveraging innovative technology has become more of a requirement for healthcare organizations to remain competitive with patient expectations. As healthcare IT continues to rapidly advance, identifying a solution that adds value and drives profit can be a daunting task, not to mention the hassle of transitioning internal processes.
As we head into the new year, let’s take a look at a few trends that we expect to shape the way we approach, and manage patient care.